Shipping and return policies for Kiva

Shipping Info
We do everything in our power to have the minimum shipping costs available. Which is not easy at all as we are currently based in Greece.

We work with the Hellenic Post (ELTA). We ship as fast as we can.
Return Policy
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at kivabandgr@gmail.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Since our profit margin is extremely low, we cannot pay the shipping costs of the returned package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at kivabandgr@gmail.com.